Upon acquiring items from our store, as an integral aspect of the purchasing procedure, we gather personal details, including but not limited to your name, address, and email address. When contacting us via email or chat, only the information you provide (such as your email) is added to our email list. For additional insights, kindly refer to the sections 'email marketing' and 'consent' below.
As you navigate through our store, we also receive your computer's internet protocol (IP) address in an automated manner. This assists us in gathering data that contributes to our understanding of your browser and operating system.
Marketing emails (when applicable): you might be receiving email notifications about our brands, new products, and other exciting updates. You have an option to unsubscribe at any time by clicking the ‘unsubscribe’ button in all of our emails and promotional messages, or by emailing us at firstname.lastname@example.org
By providing your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to collecting the information and using it for the indicated reason only.
If you are asked to provide your personal information for other reasons like marketing, you have the option to opt-out.
If you reach out to us via our live chat and provide us with your contact information, such as your email, phone, etc. you are granting us permission to send you emails about our store, new products, and other updates.
How do I withdraw my consent?
You may withdraw your consent to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at email@example.com
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Groovehub USA store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.
Your data is securely stored through Shopify’s data storage, databases, and the general Shopify application.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. When complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org